Cancellation Policy Unfortunately due to an increasing number of short-notice cancellations, a fee will be charged in the event of a failure to attend a booked appointment or failure to provide 48hrs notice of cancellation. No-show or less than 24hrs notice of cancellation will incur the full fee; more than 24hrs but less than 48hrs notice will incur 50% of the fee. Booking of an appointment is deemed to be acceptance of this cancellation policy. 

Casework – please note that the medical fee covers the consultation for the medical examination and the associated administration for the issue, or otherwise, of the medical certificate at the time of the appointment. If it is necessary for additional casework to be carried out for issues which arise either during the medical examination or during the period of validity of your certificate (eg referral letters, requesting and reviewing reports), a further charge will apply. You will be advised should any such casework fees apply.